Fabulous service and staff

We have stayed at this Iberostar currently 4 times and have always enjoyed our stay. Upon arrival they’ve particular greeters once you check in which really are a cover for a Time Chat rod. What was introduced as a 90 minute”come watch” ended up nearer to 3 hour difficult market. We flat out told them that we now have 3 grandkids to put through college until we could commit to a holiday per year. Private beach and pool are NOT our entity – we all go to satisfy new people and interact. Our bad friends, nevertheless, being retired, obtained the complete gambit of numerous individuals trying their very best to make a market. Eventually walked away really miserable & sad we lost that time. Lesson learned and won’t be duped again.

I shot my girlfriend and two adult children, ages 22 and 20 over New Years and we had a wonderful time. We have participated New Years Eve and the team made it very special for all of us. Special notes concerning this particular property. The staff is extremely friendly from the floor keeping team into the bartenders. I have been to Cancun twice, Playa Del Carmen double and today Cozumel and also the folks in Cozumel are undoubtedly the friendliest in the region. Our concierge – Marcelino Diaz was really useful, he became a friend. I had some stomach issues and he worked together with our cab driver for me into the ideal location for some medication. The property was well kept, clean and simply amazing. I am usually not one for remaining in precisely the exact same place twice, but we’ll return to the Iberostar, Cozumel.

Cozumel is a Mexican Caribbean island that you can not miss. I’m telling you because I’ve come at every opportunity I have. Traveling to Cozumel is cheap and convenient. A couple of people recommended taking theĀ cozumel bottom fishing tour if we wanted a great adventure. We definitely wanted that. Also, the experiences that you live here are unforgettable. From your arrival, until the last activity, you do with your party. Even the accommodation is remarkable. Iberostar is a great option. My friends and I were pleased to stay five nights during the vacation period. We stayed there to be near the downtown of Cozumel.

Thank you a lot for this a memorable excursion. 1 final remark – Arturo and Vincente that our Funjet men also took great care of us helped reserve us a day excursion. Again, really very pleasant men and women. Thank you again.

We came in Iberostar on New Year’s Eve afternoon and stayed for 1 week. We had a wonderful trip. Cannot mention 1 thing which has been just ok or fair. We introduced our 4 children ages 14, 15, 16, 19 and they had a wonderful time. My fiance and I got married on Saturday about the shore. The structures for your wedding were above my expectations. The flowers were lovely, the hospitality was amazing, the beach was amazing. A fantasy come true for all of us. Our wedding planner Oriole was such a joy to use. The rooms were quite comfy. The food was consistently phenomenal. The grounds were amazing. Definitely would go back to the hotel.

We’ve remained @ Iberostar hotels on two events,Cozumel and Montego Bay and the two were excellent experiences. The meals, [very healthy assortment ] was quite good, good space service-clean, fridge stocked every day, plus plenty of bottled water every day, great number of amusement, STAR FRIENDS – high notch. I specifically appreciated the solitude of our own [small hut]. No door banging,quite personal feel. Also the organic friendly disposition of the Island folks in general. In my view the STAR FRIENDS go over and beyond there obligation,thinking about what they need to work with. I also appreciated the abundant marine life, Eagle rays,star fish,barracuda,one of many common species and also the gorgeous coral on the trip thru Alberto’s, next shop,very private and well worth the price. I have reddish in prior reviews that we desired aquasox to roam the shore,I did not feel the need, and that I walked 2 to 3 kilometers also, daily about the shores. EVERYONE at this hotel,by the butcher to the baker made our stay @ Iberostar totally wonderful and are anticipating our own return. Also, this hotel is the farthest south of all of the huge chain hotels that gives it this distant feel. Very silent and laid back. [No traffic noise]. If you prefer to break free from the hustle of town,this is where to go. It is a Extreme Value!

I forgot my favourite sterling earrings in my room on November 2017. And I picked it up after a year on November 2018. They were stored and ready because of the owner-paperwork-Number of room, Last name, When, Where It was fantastic surprise. One year. Honest men and women. Very pleased with my vacation trip.

I believed my time in this hotel was great. The celebrity friends present a fantastic series in the evenings and so are amazing throughout the day. The top bartenders are Fernando and leonel in the lobby bar!


We moved out to get a family Christmas holiday with teens and we had a blast. The food has been great all over the hotel. The entertainment team put on some fantastic shows. We adored the Boogie Nights, Fire Show, Movie Night Show in Addition to the True Mexican singer and dancers. Beach isn’t a shore you can definitely walk into but there’s a good dock with water accessibility for milder sand in addition to pretty great snorkeling for the novice ( bring your mask and snorkel). There’s easy accessibility to utilizing hobie cats and kayak that a little charge of $2 per individual. Loved the pool but appeared cold sometimes. Rooms were excellent with each with its own front terrace with hammock. Nice to place to get a siesta in day or to the occasional rain showers. We chose the hotel since it was a little hotel but do not let this fool you. There was plenty of activities during the day. It was really quiet when we were there throughout the week of Christmas. It did begin to have a bit louder in the end of the week since it had been coming up to New Years.