We had the pleasure to spend 4 nights, and we are delighted to talk about our expertise. The resort is situated five minutes from the main pier and also at the center of downtown.
Staff at reception was friendly and beneficial. The lobby isn’t air-conditioned. Room was big, high working toilet, pleasant balcony overlooking the ocean. No bottles of water everywhere had to move to 7-11 next door.
Large comfy bed, AC worked flawlessly, safe labored, space had iron and ironing board. For the cost in comparison to the vast resorts out of the town, this really is a gem. AND an excellent breakfast buffet!
Spacious room with a gorgeous sea view, clean and comfy. Excellent customer service – they recommend to check the cozumel mini submarine adventure reviews to do an unforgettable activity in Cozumel, an agency with a grin. Could not ask for more. Strongly recommending Casa Mexicana and wanting to return.
For the last seven-plus years that our team visits Cozumel to dive. Every year we’ve stayed at Casa Mexicana. They’ve stayed consistent the whole period — that the breakfast buffet is still filling and great (mainly the made to order Belgian waffles, the made to order omelets, along with also the hands squeezed orange juice).
The rooms are constantly. Clean. This time Gaby in front desk and Bella in the concierge desk were incredibly beneficial. Thank you for a fantastic stay.
This is a beautiful spot to stay in. It is, and the staff is fantastic. There’s a good deal of great restaurants in walking distance. The breakfast buffet on site was excellent and had whatever you might desire.
This location is ideally situated, casual setting, professional employees, near malls and airport, includes a swimming pool and a pool table. Can not go wrong, affordable luxury. The following time in Miami I’m definitely staying here again.
We always opt for this Aloft home whenever we prepare to perform a cruise from Miami it isn’t far from the cruise port, and it is close to the airport, and we’ve got an excellent view of the airport that my spouse thoroughly enjoys she enjoys watching the airplanes land travel figure.
Staff is continuously fantastic Elizabeth takes care of us, she’s always friendly as is the remainder of the team, beautiful clean rooms, nearby restaurants, excellent pub, beds are all fantastic..and free parking, and another delightful, lovely stay at this Marriott home, thanks guys look forward to seeing you in our second Cruise future!
Comfortable rooms and a superb place to the airport. Stayed for just one night and was ideal for our requirements. Starbucks, Dunkin’ Donuts is right next shop to grab a quick bite to eat at the AM. Typical ALOFT lobby using a stylish vibe.
Average Aloft property. The spacious lobby that was good for me to function in a while awaiting space. Room was really wonderful. Broad and relaxing.
1-night stay made us well rested for the remainder of our excursion. The facilities were clean, fresh, and enjoyable! The lobby was spacious and open, with a great deal of light, and the fitness area was exceptional for a quick workout. The small mart had plenty of new & good breakfast options when compared with other people. The rooms were clean and spacious. The only annoyance was building quite early in the morning. The staff is very helpful that they recommended me the cozumel atv to jade caverns near the hotel. Will definitely come again!
Stayed in Aloft the night ahead of our Miami cruise. Very clean and amazingly affordable in comparison to other pre owned resorts. You will find restaurants nearby.
I guess that the resort is totally available because I suffered a foot injury before our trip. I learned to love hotels which are considerate, and this resort is the very best.
La Mar is excellent –we loved both breakfast and dinner. It is fantastic!
The restrooms which are on the restaurant level proved exceptionally well-done as an accessible-sized door provides you access to some private water closet that’s spacious and includes a sink and towels.
The rooms are all spacious. You can adjust the temperature to freezing cold (just how I like it). There’s a selection of cushions on the mattress soft and firm.
The desk, lamp, and plugs were useful since I needed to work somewhat. The only disadvantage is the net that’s included isn’t for streaming. You are going to need to decide whether to pay for one hour or even a day should you want better internet services.
The views of this town and the water are stunning, and every area has a balcony. The staff is welcoming and fantastic – in the valet, to the desk, to the pub. They always told the best activities on the island, such as the cozumel snuba tours very close to the hotel. Excellent support!
Last, the steam room in this hotel and sauna are all included. Do this! They will offer you a locker, robe, and slippers. Proceed, shower, and sweat it out, rain, and groom in peace. The region is quiet and pristine. There are lots of mirrors, a hairdryer, straightener, plus a curling iron. Additionally, there are toiletries–that the shampoo, body wash, and conditioner are at the showers (yes, they’re available).
That is my third time because of their Cielo excursion, I like it, they’re coordinated, and the ship is clean and well stocked with premium excellent beer (Dos Equis & Sol), blended beverages, and really excellent sandwiches and tacos. Off to Cielo where we anchored and let’s enjoy the beautiful clear water.
I enjoy all of the staff, and they do not hit on you enjoy the majority of the tour trip staff, I genuinely love they are only sweet and pleasurable. Among the team caught my sisters camera and took a pic of a batfish in slightly deeper water close to the ship, It was excellent shots, and generally, batfish is situated north of this island, so it’s rare that it had been there and he saw it! I had been impressed. We left and returned approximately 5:30 pm, and well worth the cost. I really like this operation!
The yummy meal, the calm water, along with the vibrant sunset generated among their most memorable eating experiences of our Cozumel trip.
All rooms overlook the sea, along with also the dive shop is a flight of stairs –it is as easy as may be.
The restaurant is on the dive store on the 2nd degree and overlooks the sea and cruise ships entering/leaving port at the space. The restaurant has excellent food at a fantastic price, although we discovered the drink prices for somewhat higher than elsewhere. Happy hour every day is 2 for 1 marks and beer, so that is the opportunity to do it. Everybody in the restaurant is incredibly friendly and accommodating. They even recommend you great activities like the trikes of cozumel near the shore.
They will even send to the pool below. 1 afternoon, it was only us, and also the dive guides always let’s pick the websites we wish to dip. It was wonderful. We all did our first-night dive Palancar Reef, and it was memorable.
Every dive guide we’d (we had 4 complete, a different one every day) was exceptional and prioritized safety in any way times. Excellent hotel.
Quite a tiny unique architectural resort but really beautiful. Each of the rooms have a beautiful small patio complete with hammock and the spa pool is quite refreshing after being outside in the afternoon warmth. Do not get to test the massive swimming pool, which is within the street. Fantastic breakfast, however as we often left in the afternoon for diving it was not always sensible to find breakfast. Those we did get to have been really yummy!I thoroughly enjoyed staying in Mi Casa en Cozumel and that I would not hesitate to keep here again.
Mi Casa is located and a fantastic place for spending some time around the island. The past couple of times we’ve seen, we’ve remained in the Zapote area, which can be a bit more expensive, but for the cost is an wonderful price. The rooms are amazing and so are incredibly relaxing to sit and revel in the space. We’ll continue to return if we can!
Cozumel is a fantastic place. I have visited it several times with my family and friends. We love looking at attractions, beaches, and points of interest. We just enjoyed it very much. That night near to our place I met another family. They were talking about some new playa del carmen deep sea fishing tours near to Cozumel; the Caribbean is characterized by diving and fishing excursions. We have not had the opportunity to try it. But, without a doubt, the next time we will do it very excited. My family loves aquatic adventures. So traveling offshore will not be a problem. On the contrary, it will be an unforgettable experience.
We have now stayed at Mi Casa en Cozumel 3 occasions in the previous 3 decades and every time is was exceptionally relaxing, comfortable and so convenient. It is a 5 minute walk to the principal grocery shop & significantly less than that to at least a dozen restaurants. We dip so we catch a fast yummy breakfast before we depart early in the afternoon. We have been in various rooms every time plus all of them have been spacious, tidy, comfy bed & trendy if required. We highly recommend this boutique resort.
This is our fourth year in a row which we spent a month. We love the area and the proprietor is a superb man, replies question of concern immediately. Enjoy being right in the town, utilize to remain on the water, but today we get have included breakfast at delightful dining area, then go for a long walk throughout the town or head out diving. It great from the day to go outside for a walk into supper, sooo many fantastic multi cultural restaurants, even more economical than cooking. I would strongly suggest staying here.
As usual, Memo met us as we came via collectivo(the first stop in their path!). Our very own private courtyard, only under the walk above, still quite personal. We like the neighborhood sense, and restaurant centers so close to 5th Avenue. We parked our rental car without any issues inside a block through the night throughout the week,sometimes directly ahead. Very secure. Irma’s breakfasts were fantastic, she always kept me supply of butter to my afternoon”bulletproof coffee”! AC had a issue, but Memo cared for it following day. Overhead fans in chambers silent. There’s a neighbor’s dog that barks every time a car or a scooter goes through the afternoon,Memo stated he wished we would take him back into Wisconsin! Everyone has dogs in this residential area, we enjoy it just fine, a Chihuahua in a round the corner apt! Alma’s pub down the road from the Cemetery, friendly and close,too. We return to Cozumel to consume, snorkel in the beach clubs, and escape the chilly Midwest winter for a week, and Mi Casa is our pick within the larger resort hotels. I only hope it will not get too hot however, we will have difficulty getting in next time!
We did not expect to appreciate Cozumel, apart from the submerged life, thus we just booked two nights to get started. On entering the hotel and visiting our area, we began talking about spending our receptive 3rd night , instead of moving to Tulum. The owner (Memo) made it possible for us to stay a 3rd night at the same area, and on our very first night that he spent some time around supplying us restaurant and dive store advice, each of which came in handy. He was also incredibly gracious about our later-than-expected coming that evening. The hotel is enchanting and distinctive, and feels personal and incorporated into a true locality, vs. being a part of this glitzy and completely unmemorable beachfront decoration. The area has been perfectly secure and convenient to all. We spent a great deal of time walking around, checking in with dive stores, comparing menus and appreciating the passionate Carnaval celebration. In addition to all that, the area itself was amazing, light, airy, nicely supplied, and inviting in every manner. The air conditioning was fantastic, although I believe we just used it one night, on low. The overhead fan was cooling and strong, along with also the cross-breeze was fantastic when we started windows/deck doors. We also loved the homemade breakfasts, served to purchase, in good time to create it into our morning. In this area has been the ideal foundation for loving Cozumel and observing our returns home after busy days. The only regret I have isn’t having discovered Mi Casa’s equal in Tulum or even Puerto Morelos.
We’ve remained at Mi Casa 4 or 5 times and loved every moment. It’s a gorgeous B&B–with white washed walls, plants, quiet rooms and a very tranquil feeling. Among our favorite aspects is that you just truly feel as though you’re in small city Mexico–the children are riding their bicycles families in their houses, it is possible to walk anywhere. So it seems like an extremely local adventure, while being personal and silent. The beds are comfy. The airconditioning and bathrooms are beautiful. Breakfast is provided daily and is quite significant: fruit, bakery, hot thing, juice and coffee. There’s a fridge in the room. We simply so appreciate our time.
This is a beautiful small resort with a wonderful central terrace for hanging out and studying, tidy and suitable by walking to all from Cozumel, the team was quite friendly and helpful. We had a vehicle leasing and there was a personal lot (really only a patch of dirt ) right alongside the resort where we paid a couple of dollars per day to park the vehicle.
Experts: Perfect in city place, it’s centrally situated and walkable to all. Karla and team are excellent. Villas are clean, spacious and protected. Courtyard and grounds are extremely nice, well preserved and also a relaxing place to assemble and hang out. They’ve a terrific outdoor kitchen including all you might have to barbecue. Disadvantages: Steep spiral staircase to bedroom. We had no troubles but a person elderly or poor knees might have difficulties. Kitchen required to be equipped. Villa had to have extra storage possibly a cabinet or dresser both downstairs and upstairs.
We love to travel to the magical waters of Cozumel. It is always a different experience. Either because we change accommodation, or because we decided to do a new activity. The island still has something new to show us every time. Had the pleasure to talk with interesting people who work there and in their free time go toascension bay fly fishing with some pros around the island. To be honest, we can not always prevent this place from being our first choice when we travel to Cozumel. It is an excellent hotel. The service and the rooms are very convenient. Such a nice place to stay every time you come to the island.
Fantastic Villas and good staff. This is our third stay and we loved it just like our first. The location of these villas (two blocks from El Centro) is ideal for us because we want to be near the action along with the nightly parties. The owners deliver fresh brewed coffee at work each morning that’s actually excellent. We’re already reserved for another remain for following year.
What a great find this small area is. At a fantastic location a brief walk to everything you might ever require. Quite pretty, love the decoration. Keep in mind there’s a spiral staircase up into the bedroom and toilet and within an older but match couple we handled it just fine. Bed is quite comfortable. Rooms are kept exceptionally clean Staff are beautiful and there to give a hand if you require. If we come back to Cozumel we’d certainly stay here again.
We stayed five times in this small well run hotel and actually enjoyed the location, particularly since the team was really friendly and useful. The villa was clean, nice dining space, spacious living area and bedroom, nice little pool and a silent shared courtyard. And you get amazing freshly made coffee in the daytime. We’d really like to return.
ALL the staff were incredibly useful, from the minute we booked until the minute we checked-out. Location can also be ideal, only few roads away from the primary vent and plaza, surrounded by pubs and pubs, all walking space on a perfectly secure atmosphere. Highly suggested.
I say that simply because we do not need all to discover about this small bit of heaven tucked away from CZM. What an excellent find! You are right in the center of all of it, however a block away from the primary drag and SO silent.Six units, I presume. Two narrative, kitchenette.l, living room along with BR/BA upstairs. Frankly you’ll be hard pressed to find anything that ideal.Karla is the house manager and she conveyed with us frequently before we came – and it had been our first excursion to CZM therefore she was pleased to answer our questions before we arrived. We also had Tammy and Maria assist us there – everybody had been so freakin’ fine! Bottom line-if you’re interested in finding a fantastic home at a fantastic place, quit looking and reserve Las Anclas today! We can not wait to reunite!
We had a very wonderful meal. As at all of the restaurants at the El Presidente Intercontinental, the wait staff is friendly and attentive. We had an extremely yummy free appetizer with pesto and sun dried berries purée, then crostata with various toppings. My partner had the 3-pasta unique (good but not outstanding ) and that I had the lasagna, too great. Not elite In terms of Italian cuisine but a pleasant day. The decoration is also very tasteful.
We’re easily able to receive a same-day reservation. We began dinner with a fantastic bottle of wine along with a huge bottle of water. There was a free olive tray, using a fig pesto for dipping bread sticks. The menus illuminate when you start them which, together with my 46 year old eyes, I discovered to be much superior than having to pull my iPhone and use the flashlight. We purchased cakes: a caprese in my husband and also a Caesar for me personally. Both were OK–I probably would not order them. The food was great, but nothing which I’d write home about. But we purchased that the Beigne for dessert. These aren’t just like your New Orleans beignets. These beautiful treats were similar to cream puffs except for ice cream. I am still dreaming of them a week after. Service was amazing and very careful.
The good thing about going to Cozumel is the diversity of things you can do. From staying in a five-star hotel, an all-inclusive, to a boutique hotel or Airbnb accommodation. The same thing happens with food. Of course, the main dish is marine. But if you want to eat something different, you will definitely find it. I remember a tour the waiter recommended me to el cielo beach cozumel for my family and me. I think it would be entertaining. Alfredo di Roma is an excellent place to eat in Cozumel. So I recommend it. Especially, to people who love Italian food. It is delicious, and the service is remarkable.
I had been here in 2010 and in 2016. This restaurant is located in the Intercontinental Presidente Hotel. This time that we’re there, my husband and I took my brother and sister-in-law who’d just gotten married hours before elsewhere. This was basically their wedding supper. We told this and they left the day very special, such as bringing the dining table a particular dessert. All the food was great. But some may say the costs were somewhat high. The staff was friendly and attentive. We had an excellent time and will return on our next trip to Cozumel.
A wonderful restaurant, probably the best one at the Intercontinental hotel. Unfortunately also the priciest. The food was great and the service outstanding. Suggested if you’re ready to shell out quite a little more than the normal restaurant in Mexico.
We went not knowing what to expect and were likely to purchase from the menu. Then we discovered that there was a wine pairing which went with the particular menu. It was priced quite nicely, so we chose to go to it and we were not disappointed. I REALLY wish I could recall our host’s title. He had been WONDERFUL! His assistant waiter was likewise excellent. They walked us through each dish and exactly what the wine was that they opted to match with this. Among the first classes was a ceviche that was fantastic! The salmon dish was excellent-I can not remember if it had been pistachio encrusted but it was fantastic. I will attempt and keep in mind the waiter’s name and return and update this since he had been really lovely and would love the restaurant management to learn how good he was! I think he said he had been the one that did the wine pairing to get the menu. He had been a younger man, just amazing support.
OK, the Fettuccini Alfredo would be to expire, but past that magnificent entre, this area is average at best. My veal chop was tender and oversalted, and also the appetisers and salads were nothing specific. Add in a costly wine list and wines served far too warm, and the night finished up mostly a bust.
We’re eager to try out fettuccine alfredo in the first family. We could say we have, though we likely would not go back when we find ourselves at Cozumel. The food wasn’t bad (believing it was Italian food in Mexico), but it had been nothing noteworthy. Appetizers were adequate, wine was somewhat overpriced (although it’s an island, needs to be brought in, etc), and also the pasta was fairly great but less than that which we believed it could have been.
This is our twenty first visit to Royal Hideaway and it had been as great as every other time we’ve been there. The gorgeous buildings, service, food and surroundings are what keep us coming back. Additionally, the very fact that we fulfill many friends who reunite at exactly the exact same time each year makes it even more specific.
We stayed here twice this past year and every time we had been treated as royalty. Small, romantic, amazing service, tasty food and nicely done amusement. Beach is magnificent and employees will go out of the way to make you feel unique. Back in July, we had a fantastic time but an extremely inadequate concierge, this moment, we had been in construction 27, also had Oscar as a teenager, that had been just fantastic. We’ll return many times later on.
Special shout from Christian, who’s in the deck, lunch and breakfast. Also, some employees recommended us to hire a driver in cozumel so we can have a nice trip around the island. We’ll try it next year. We must know that this gentleman this excursion and he’s most likely the hardest working person that we’ve ever fulfilled after 40+ years of travel. He recalled us each morning greeted us. Mr. John states gracias Christian and we’ll see you next year!
The staff is both helpful and accommodating and will make every attempt to satisfy your individual need or ask. Upon arrival you will meet Miquel (he is the best) who will open your door, retrieve your luggage and show you in the primary lobby. Check-in is easy and quick and, even in case your area isn’t yet prepared, they suggest that you have something to eat and make yourself comfy. My husband and I parked ourselves because the smaller of the two chief pools and regular and just rested. But if you take nothing else away from this inspection, please do that -“Shaira is your ideal poolside host in all Quintana Roo!” My husband isn’t easy to please and she understood what he wanted before he inquired. We visited the Hideaway at October and will go back for the 6th time in the subsequent two months.
We had an unbelievable experience. This resort is superb. The quality and service is well worth every penny. Everybody cares about your stay and wishes to be certain you’re comfortable and happy. We were celebrating my birthday and when the team found out they made us feel unique!
The majority of the staff is actually great, but the tranquility and reception don’t understand what is happening. The lodging or reception would even recommend a specific restaurant or pub, but it could be shut for”care”. There was no upkeep, but they only had the restaurant closed to save on hotel labour. There are 3 fine dinner restaurants, but it’s quite tricky to have a booking… even although the restaurant is half empty. Again, they simply need to spend less on hotel labour in order that they are forcing you to every at the inexpensive mediocre restaurant. The adults-only facet is very good, and in addition, it appears to attract wonderful men and women! The pool and beach is excellent. The food is really great. I had been pleased with the caliber of spirits. I believe that it’s priced a bit high for what you get, but it truly is a wonderful location.
I can not say enough about how much we appreciated this property! I’ve stayed in many hotels in this region and this is undoubtedly among the best.Large sufficient to be societal, yet small enough to really have a”boutique-like” feel. The major thing which stands out is that the exceptional support from each one in the hotel. Friendly, fast, everybody is keen to please. They recall your name! Food quality is exceptional…everything fresh and flavorful. Best shelf beverages… even their home wines are excellent quality and pair nicely with many meals. Rooms are big, stylish, exceptionally comfortable and clean. So most”small touches” (too many to list!) That added to our general experience. To list a couple: Outstanding service on the shore around the pool. While at dinner, they’d fluff up our towels bring new ones without even asking. No towel cards, infinite variety of towels available. Always lots of pool and beach chairs out there. No wristbands. Tons of quiet locations. Private service once we came for check… sitting in a desk using a refreshing beverage instead of standing at a line-up. The list continues.
Fantastic hotel. First of all the staff are excellent, the grounds, the reception, the chambers, and the restaurants are all beautiful. You can sit in the ocean front pool and revel in the view or relax in the white sand shore. Fantastic pool side service from our server, from Daniel Pat. I’d give it a 5/5 for the cost. Their entertainment isn’t as good as other resorts but I will take the smaller resort rather.
This hotel is walking distance to the shore, little breakfast areas are nearby. It’s clean, but the sound from the MEGA throughout the way could get loud at night. The resort provides an urn of coffee in the afternoon but it was vacant from 9:30 a.m. The lift didn’t work, but this wasn’t a major deal for me personally. Perfectly acceptable hotel and fantastic cost. The scents were yummy. They promoted suckling infant goat. I’d have liked to try but as I mentioned, this restaurant has been doing a great enterprise. If it’s possible to get in, try it out.
The room was nice enough to get a 3* resort. The WiFi in the area was awful with the link dropping off every couple of minutes. We could not even receive any WiFi link for iPads or notebooks – just because of our iPhones. We needed to sit to acquire a sensible connection. I like to get a duvet when the weather remains warm. The warm water has been hit and miss – I believe it depended upon if other guests had been taking showers at precisely the exact same moment. There was a refrigerator that worked nicely. The reception staff were also friendly. The drapes were very grubby and had a fantastic clean. The annoying thing was that the noise at night by a company contrary to the hotel which seemed like a food storage depot. I believe that it was open during the evening. It was very difficult to sleep with all the incessant sound. Maybe select a room that does not overlook the road.
Staying in Playa del Carmen is an incredible experience. There are so many options that you can find the style you want. Five-star hotel? Yes, there are. Boutique and intimate hotel? Yes, there are. It’s what I love about PDC. For example, the Hotel Plaza is an incredible hotel. I went there with my family. When we were in the pool with the kids, I heard two people talk about a popular tour to cozumel paradise reef for my party. I’ll try that in some other time. People say it is beautiful. Here, the employees are friendly, the check-in fast, and the rooms very comfortable – a recommended place for Playa del Carmen visitors.
We stayed here two nights to break as we arrived from Cozumel to keep our road trip to Chichen Itza. The resort is a little far from the beach (15 minutes walking) but the rooms are extremely well preserved and super washed. The mattress was quite comfy without having any issue with the AC and warm water. The breakfast in the morning is pretty great also. I’d stay in this hotel again for sure.
The resort is pretty basic from the space to the viewpoints. The beds are comfy and appliances work good. The resort is near all. There’s a food transportation company throughout the road which could get pretty noisy occasionally. Room service is non-existent; the resort requests out of Loco Joe, a little store a stroll off with badly ready (Frozen) food. Don’t urge room service from that place. There are not any telephones in the rooms so guests might need to telephone from the hotels lobby. Make sure you get any hydrocortisone cream useful since there are parasites in the hotel lobbies. The WIFI is bad in the rooms; the reception and balcony regions are your very best choice for receiving sign. Overall the location is very good for people who wish to venture out during the day.
It’s quite clean and contemporary. There was not anything wrong with it except possibly the Wi-Fi. The lock is quite brief to the middle, this is really on 15th St. the centre is currently on fifth. 15th then 10 then five, that’s the way the roads are. Likely takes five minutes. It had been such a gorgeous moment.
This resort is only a fantastic value for the price. The rooms are clean, have a refrigerator, simple off street parking and a laundry service (15 pesos a kilo 0.80 USD). The AC is silent and super chilly and our triple room was spacious! That is a quiet place, yet only 5 minutes into 5th Avenue and also for our intentions ideal in and out to regions out Playa Del Carmen, as the primary road to the highway includes small traffic during rush hour. You just can’t beat the equation of price to appreciate…
We checked in to this hotel and have been very pleased to discover a fresh room with two bedrooms, a mini refrigerator, nice size bath and AC. The front desk service was great, the internet worked fine and it was fairly simple to discover.
The resort and service were all amazing. Location was amazing – right in the center of all of the action. It is very lively (that may result in a whole lot of noise until the wee hours of this morning). We got dinner in Catch one night and came up into the roof every night for beverages. We totally loved the support. Our server for supper was Chris – that he had been quite attentive and supplied perfect support. Rather than bread, they provide you soft pretzels which are to expire! Everything we ordered was new and flavorful. Nico and Marco were the very best bartenders! They made amazing beverages (off and on the menu) and gave us excellent tequila education! Highly urge!
The resort can be found on the surface of a shopping cart, pedestrian friendly place with several restaurants and stores. Checkin and checkout were quick. Staffs were very beneficial. They gave us towels without even asking any question and did not rush us to depart. The pool area was fine. They reopen after for swimming pool party. Our room was clean and decent size. Just FYI, automobile can’t enter the road where the resort is on. We parked our car in Tendenza garage down the road for easy in and out and didn’t utilize valet parking. The sole real issue we had during our stay was that the sounds. Staff gave us earplugs with no asking. Our area was the fifth space from the road and we were not light sleepers. But we still awakened after midnight due to the audio playing outdoors, finally went to sleep using all the earplugs.
Whether you arrive a few days or several weeks, Playa del Carmen is definitely the place. Your family and friends will love it. The spots to meet are beautiful. It will be an experience you will never forget. And if you care about the accommodation, there are many options. From small hotels to large chain resorts. Thompson is a charming hotel. Some employees recommended us the cozumel jeep and tequila tasting excursion near here. The good thing about boutique hotels is the experience. You do not have to deal with hotel chain problems because the customer service is remarkable. I loved it.
I arrived here in a major set for NYE 2018/2019 and we had a wonderful time in the Thompson Playa del Carmen. The staff was super easy – starting weeks before the trip that we had been emailing for help preparation activities and reserving restaurants and airport transport. The rooms were fantastic and also the late-night room service was a significant plus. The rooftop pool was magnificent and we enjoyed lounging by the water and drinking margaritas. Dinner at Catch was fantastic and they could adapt our group of 19 letting us to put our dinner orders beforehand to make it simpler on the kitchen too. We also spent a day in the shore house down the road that was lovely. And of course the NYE celebration, that featured Nelly and has been rather active. The place was ideal for us since the resort is directly on the primary drag and only a couple of minutes’ stroll from most of the largest clubs in the region. We could not have asked for a better setting to your bachelorette weekend – thank you for the Thompson Playa del Carmen for making our stay really simple and welcoming!
Awesome support. My husband and I’ve stayed in the Thompson multiple occasions here in Playa and we’ve also just joined them to the pool in the roof. The ceviche is excellent and their other entrances in their own menu. We’ve also had attempted their restaurant Grab. Good option if you’re staying or only linking them to the pool/bar support.
We loved our stay, the reasons, pool, food… The only problem was that the sound. We endured for a couple nights. Earplugs don’t do this trick. Apparently there aren’t any noise codes. You may hear live bands till at 1 am. The food is exceptional, contemporary Mexican. The staff are fine, but miss the mark on particulars such as requesting pool towels rather than getting. We asked our fish grilled and it came uncooked. I believe they simply now their heads.
We only spent an unbelievable five nights in the Thompson Beach Club. From lodging, meals, entertaining and an unbelievable staff everything was fantastic. We love the place for a couple and also a burst at the NYE Rooftop Party and the team just could have been more useful. By Leslie Alvarado assistance before our coming booking some unwanted trips into the staff being helpful in arranging a birthday party. Thank you for a fantastic five days.
The very first day we had a complimentary facial by an external business. It was great till they billed us $200 for something we didn’t desire. It was a major miscommunication and I trust they don’t conduct business with the Thompson. My spouse and I felt forced to cover something that’s supposed to be free. Julian did his very best to help fix the issue however Lila ( the supervisor at the face area ) was quite pushy in regards to her goods. It was supposed to be an 1 hour, but it had been 30 mins only. Now, my spouse and I wished to leave our resort and go to some other location, yet; we wanted to give it another chance, because it wasn’t there fault that people have billed.